What do clients say? These are direct quotes from clients.
"My wife and I had hit rock bottom. Our credit was ruined, our debt nearly $1 million and we were more than a year behind on every credit card and loan payment. Collection agencies were calling every day. We had been in survival mode for way too long and needed a solution.
Considering bankruptcy was a tough choice for us but we had no alternative. I recall my first conversation with Malcolm. He took a cold call from me, yet spent about hour (at no charge) explaining the process and totally put me at ease that I was in good hands. I liked and trusted him instantly.
I've worked with attorneys before and the stereotype is usually true. They're expensive, unresponsive and just don't care. You’re just a case number. Not Malcolm. When it came time to fill out paperwork I had numerous questions, which Malcolm answered promptly over email — even on a Friday evening and over weekends. I was impressed. He was consistent in his level of service, continuing to provide guidance and expertise promptly throughout the whole process.
My wife and I truly enjoyed working with Malcolm. He sent us emails reminding us of deadlines and things we needed to do, such as complete credit counseling, and he was on time to and prepared for every meeting. We always felt as though he truly cared about our case and about us. And to our surprise he even mailed us a book about famous people who had filed bankruptcy. That book truly gave us a good perspective and made us feel good about our decision and our future.
I highly recommend Malcolm to anyone who wants a thoughtful, responsive and genuine attorney. I feel as though he gave my wife and I our lives back, and we are beginning to live again. Thank you, Malcolm." [Chris, a Marin County resident.]
"I went into the bankruptcy process knowing less than nothing. I was frightened and intimidated by the thought of it. Malcolm didn't simply take care of business, but he educated me along the way. Malcolm understood that my being in a difficult financial situation left me feeling vulnerable and confused, yet he treated me with great respect and made me comfortable every step of the way. Finally, when it was over, he provided excellent guidance regarding 'what's next' so I could get on with my life and rebuilt my credit." [Chapter 7 Client]
"Mr. Ruthven helped me through a very emotionally difficult Chapter 7 Bankruptcy. He was knowledgeable, thorough, patient and kind. Although difficult at times,(collecting the paperwork) the process went smoothly, and with Mr. Ruthven's expertise he was able to explain things clearly. His rates were very reasonable (I checked around) and worth every penny. I highly recommend his services." [Marcia]
Considering bankruptcy was a tough choice for us but we had no alternative. I recall my first conversation with Malcolm. He took a cold call from me, yet spent about hour (at no charge) explaining the process and totally put me at ease that I was in good hands. I liked and trusted him instantly.
I've worked with attorneys before and the stereotype is usually true. They're expensive, unresponsive and just don't care. You’re just a case number. Not Malcolm. When it came time to fill out paperwork I had numerous questions, which Malcolm answered promptly over email — even on a Friday evening and over weekends. I was impressed. He was consistent in his level of service, continuing to provide guidance and expertise promptly throughout the whole process.
My wife and I truly enjoyed working with Malcolm. He sent us emails reminding us of deadlines and things we needed to do, such as complete credit counseling, and he was on time to and prepared for every meeting. We always felt as though he truly cared about our case and about us. And to our surprise he even mailed us a book about famous people who had filed bankruptcy. That book truly gave us a good perspective and made us feel good about our decision and our future.
I highly recommend Malcolm to anyone who wants a thoughtful, responsive and genuine attorney. I feel as though he gave my wife and I our lives back, and we are beginning to live again. Thank you, Malcolm." [Chris, a Marin County resident.]
"I went into the bankruptcy process knowing less than nothing. I was frightened and intimidated by the thought of it. Malcolm didn't simply take care of business, but he educated me along the way. Malcolm understood that my being in a difficult financial situation left me feeling vulnerable and confused, yet he treated me with great respect and made me comfortable every step of the way. Finally, when it was over, he provided excellent guidance regarding 'what's next' so I could get on with my life and rebuilt my credit." [Chapter 7 Client]
"Mr. Ruthven helped me through a very emotionally difficult Chapter 7 Bankruptcy. He was knowledgeable, thorough, patient and kind. Although difficult at times,(collecting the paperwork) the process went smoothly, and with Mr. Ruthven's expertise he was able to explain things clearly. His rates were very reasonable (I checked around) and worth every penny. I highly recommend his services." [Marcia]
